the ordering process

FAQs

Below you can find answers to the most often asked questions by our customers:

HELP

The Virtual Tours are viewed using the Java™, Flash™ and Quicktime™ plugins. There is a 95% chance that you already have one of these already installed in your computer.

However, if you can't open a Virtual Tour in your chosen format, please to download and install the required plugin:

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1. What is a Virtual Tour?

A Virtual Tour is a 360 panorama warped and "played" in a media player. Visitors can drag the image in any direction using the mouse, zoom in and out, pan and tilt. Virtual Tours offer the closest possible experience to physically being there. The Virtual Tours can comprise one or more scenes.
The Virtual Tours can comprise one or more scenes (see below).

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2. What is a scene?

Every VR movie in a Virtual Tour is a scene. For example, if you want to include four rooms of a property in your Virtual Tour, you will need a Virtual Tour of four scenes.

3. How do you create the Virtual Tours?

We use specialist state of the art 360 panoramic hardware and software that allows us to create the highest quality Virtual Tours.

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4. How are you implementing the Virtual Tours into your web pages?

Once we have created the Virtual Tours, we can host the Virtual Tours on our optimized web servers for free for the first year, then you can choose to have them hosted by us or you can can transfer them on your servers.

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5. Will I or my visitors need to buy additional software or hardware?

No. Neither you nor your visitors will need to buy additional software or equipment - our panoramas can be seen by the user of any regular computer. We support three different viewing technologies: Quicktime QTVR, for fullscreen panoramas, from Apple; Java and Flash by Sun Microsystems for smaller Virtual Tours. According to Adobe, there are 98% chances that your visitor will have at least one of them already installed in their computer.

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6. Is there a limit on the number of scenes I can get for my Virtual Tour?

No, there is no minimum or maximum limit of the number of scenes that your tour will have. That is entirely up to you.

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7. What size of tour is right for me?

The Java and Flash tours have the advantage of faster loading times (their size is typically 75K). If you want to offer your visitors a truly immersive experience, you should opt for the full screen QTVirtual Tours (their size is between 1 and 3 MB). You will alas get a Java or Flash based Virtual Tour, if you go for this option, for no extra cost.

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8. What kind of businesses can use Virtual Tours?

Businesses form very different economic areas employ Virtual Tours in order to bring their websites to life and present themselves to their customers in the best light - from hotels to B&Bs, to universities and playgrounds and from estate agents and councils to showrooms and wedding venues.

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9. How will my business benefit?

Virtual Tours are a cost effective way of showing off to your customers that allows them to visit your premises 24 hours a day without the cost and hustle associated with travel and the interest of your clients visiting your website will dramatically improve.

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10. How will my customers benefit?

How would you feel to be able to see every inch of every room of the house that you heard about and might be interested in buying, but which is situated at hundreds of miles away, or in a different country? (Or maybe just at one hour drive away?)
Would the fact that you've "seen around" your hotel room that you've booked for your dream holiday make you stay assured that you took the right choice? And would you feel more tempted to visit a tourist attraction if you were able to explore it sitting in front of your computer while making your holiday plan?
Your customers are no different! People like to see what they are going to get and in this day and age, when more and more people are using the Internet as their main research tool there is no excuse for not exploiting this way of attracting new customers to its full potential.

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11. What area do you cover?

We are based in Central London but we cover any area in the UK.

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12. How long does it take?

For a regular Virtual Tour (i.e. four scenes) the normal turnover time is normally three working days.

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© 2007 Revolving Picture, All Rights Reserved † photography, web design and programming by Revolving Picture